SHIPPING. In the USA Orders will usually take between 5-7 business days to get on the road. For international orders anticipate an extra week. We do our best to get orders out as soon as possible. Orders placed Monday-Friday before 11 AM MST will begin processing that day, excluding holidays, and usually ship within 1 business day. Orders placed on Friday after 11 AM PST will begin processing on the following Monday. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS

RETURNS. Any claims for damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. If you buy this tool and realize it isn’t everything we’re saying it is you can return it for a full refund with in 30 days. Returns do not include supply or return shipping. The tool and packaging must be in normal condition. If the tool is damaged or broken, scratched, dented, discolored or blemished then your return is subject to refusal. We absolutely do not want anyone to buy our drill unit if they don’t feel the value is there so please, before making this decision, treat our tool with as much care as you can give. Also, as a suggestion, it may be wise to use this tool in a controlled environment such as your own home, where the stress of laboring for a client cannot effect you or how you treat/handle the tool, this can help you keep the tool in it’s original condition.

REFUNDS. Refunds are only issued for purchased items within 30 days of online order. Once we receive your item, we will inspect it and notify you that we have received your returned item. All returns, for any reason are subject to inspection.

To process a Refund or Return, please contact us here.